Groups of services
Promotions
- legal background setup, rule editing, Notary autentification, MF registration, personal data processing notification to ANSPDCP
- over 50 PO boxes administration, taking over envelope/talons/cupons, transport, manipulation, warehousing
- administrating database of promotion participants
- info line for the promotion, info line speech, welcome messages, holding messages, after hour messages
- setup for manual and electronic lucky draw, comission, notary/lawyer, legalize lucky draw record
- contact and validate winners
- send prizes through Romanian Post or courier
- daily/weekly and final rapports.
Databases
- introduction software, DB bulding, segmentation and databases actualization
- national level company = 500.000 targets
- individuals with accord = 15.000.000 targets
- professional association = notary's, lawyers, doctors, architects
- VIP databases, mass media
- e-mail marketing = 2.000.000 targets
- e-fax bulk = 400.000 targets
- SMS marketing = 5.000.000 gsm number targets
Call center
CC INBOUND
- administrate normal lines, green lines, unitel lines and four digits lines
- promotion info line, products, services, RSVP
- helpdesk = specialty technical assistance
- order line = taking over orders
- customer service
- IVR "televoting" services
CC OUTBOUND
- telemarketing
- marketing research
- database actualization, database management
- establish appoiments, events confirmation, presentation, demo
- high fidelity and client reactivation
CC BACK OFFICE
- administrating partners communications: dealers, marketing campaignes and events
- interactive communication center: e-mail/web in/out, sms in/out, fax in/out, in/out post, field agent/courier in/out
Direct mailing
- selection, processing, database rent/sale
- printing variable dates on letter
- letters production, flyers, brochures, envelopes
- personalize printing of addressee labels
- inserting materials in envelopes, handling
- bulk postal distribution (TP) or courier
SMS Campaigns
- short number administration "XXXX", installation, monthly renting
- settlement and implementation of multiple promotion mechanism
- software application set-up, administrating on-line web
- validation code system set-up (numerical/alphanumerical), keyword, gathered points, instant prizes, prizes/ lucky draw's hourly/daily/weekly/monthly/final, sales push, sms voting
- integrated securized platform with comune database
- join in promotion trough SMS-WEB-TELFIX-POST
- on-line web reports
CRM & Loyalty Programs
- program mechanics set-up; legal background; rule
- customized software application according to program mechanic
- gathered points, discount system, voucher, card, member-get-member, prizes, benefits; attracting new partners' in program
- management database clients; CC back Office
- program implementation and administration
Privat Postal Services & Logistic Center
- drop mail, door drop, door to door, sampling
- programs in companies, presentation of products, sample gifts, gathering/ fill in personal dates on coupons
- "mysterious client" - programs in client networks, dealers, formulary fill in, offering prizes, raportation
- taking over materials, warehousing, transporting all over the country
- prizes distribution, cargo promotional materials, receipts, payments, notices, proof of delivery, emergency deliverys
- fairs distribution materials, exhibitions, events
- street/intersections/malls sampling, cars sampling
- taking over, transport, materials handling
- securized warehouse
- auto fleet 6 vans 3,5 Tones, 10 pick-ups, scooters
- wraps production, packings, wrapings, stickings
Internet Marketing
- web design pages, banners, internet promotions
- registrations forms, data catching, internet participants database setup
- bulk marketing e-mail, renting over 1.000.000 e-mail addresses, selections, promotional offers sending
- newsletter setup to prospects - clients - partners
- integrated WEB/SMS promotions
- leads, loiality online campaignes and generated leads
